A Little About Raven Care Ltd

Raven Care Ltd are a dedicated domiciliary care agency in London. With over 20 years of experience in various fields, including children's services and adult care, we are committed to providing exceptional care to individuals aged 18 and above. Our focus is on empowering adults, including the elderly and those with disabilities, to lead fulfilling lives within the comfort of their own homes or sheltered housing.

We are registered with the Care Quality Commission (CQC) and have achieved a Good rating in our latest inspection, which reflects our commitment to high-quality care.

07939 154 997    Email

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Our Core Values

At the heart of Raven Care Ltd are our core values:

 

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Experience

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Honesty

 

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Efficiency

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Reliability

 

We understand that choosing a care provider is a significant decision, and our team embodies these values to ensure that every client receives personalised and dependable support. As a provider of home care in Haringey, we make sure our experienced caregivers are trained in various aspects of care, and are dedicated to maintaining the dignity and independence of those we serve, ensuring peace of mind for both clients and their families.

 

 

Our Mission

Our mission at Raven Care Ltd is to empower individuals to live independently and with dignity. As a domiciliary care agency in London, we offer a range of care services, including personal care, meal preparation, medication assistance, and support with daily tasks that may have become challenging. Our team is committed to delivering a high standard of care, as recognised by our Good rating from the Care Quality Commission (CQC). We believe that everyone deserves to live their life to the fullest, and we strive to make that a reality for our clients.

 

Introduction of the Team 

Our team are a passionate group of individuals with the credentials and drive to bring you quality care in a supportive and nurturing environment.

 

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Joanne-Marie

Registered Manager and Director

At the helm of Raven Care Ltd is our Registered Manager and Director, Joanne-Marie. With approximately 20 years of experience in the social care industry, she has worked with both adults and children in various capacities. Joanne-Marie's journey began in Southwark Council's Referral and Assessment Team, where she supported vulnerable young people and their families. Transitioning to domiciliary care in 2014, she has held roles such as care worker, field supervisor, and risk assessor.

Her extensive training in key areas, including safeguarding, medication administration, and health and safety, equips her to provide outstanding care. Joanne-Marie's commitment to continuous personal development, including postgraduate legal qualifications, enhances her ability to navigate the complexities of care provision. Her understanding of both the care industry and the needs of clients ensures that Raven Care Ltd delivers exceptional service to the community.

 

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Yolanda

Yolanda is an invaluable member of our core team, bringing over 50 years of secretarial experience from various sectors, including government and academia. Her background as a university administrator, coupled with her extensive travels as a travel agent, has enriched her perspective on care. Recently, she volunteered in the charity sector, working with children in primary schools. Yolanda has also completed mandatory social care courses as part of the Care Certificate, ensuring she is well-versed in the requirements of our industry. Her organisational skills and compassionate nature make her a vital asset to Raven Care Ltd.

 

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Gregory

Gregory joined our team after a successful 25-year career as a self-employed builder and carpenter. His introduction to social care five years ago led him to work as a support worker in residential settings. With a focus on assisting vulnerable, elderly, and disabled clients, Gregory has completed various training courses, including the Care Certificate and diabetes management.

His daily responsibilities include meal preparation, medication administration, and providing emotional support to clients. Gregory's experience in both care and residential settings allows him to connect with clients meaningfully, ensuring their needs are met with compassion and professionalism.

 

 

 

 

Carer's Experience

At Raven Care Ltd, we understand that our caregivers are the backbone of our service. All our care workers are carefully selected through a rigorous interview process, reference checks, and comprehensive training. They undergo police checks via the Disclosure and Barring Service (DBS) and are subject to ongoing supervision and performance appraisals. Our experienced office staff match caregivers to clients based on individual needs, ensuring the highest standards of care are maintained. We encourage open communication; should you have any concerns or feedback regarding our caregivers, please do not hesitate to reach out to our office.

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